Return and Refund Policy
Products are eligible for return under certain conditions. Please read below for more information.
Unique nature of Dietary Supplements
Vitamins and Minerals are organic products that as a consequence have inconsistencies in their physical makeup and smell. A product is not defective nor is it eligible for return if an individual no longer wants a product that has been opened. All ingredients are clearly stated on the product label. Please make sure to read each label clearly to be sure that sensitivities do not exist to any of the ingredients. We do not accept returns if the customer has failed to read product labels.
Expired items may not be returned. Opened items are generally not eligible for return. Certain exceptions apply --- please contact firstname.lastname@example.org for more information.
Only unopened products returned within 30 days are eligible for a refund. Products returned after 30 days but within 90 days are subject to a 30% restocking fee. No products are accepted for return after 90 days.
Purchases made through 3rd party vendors
Purchases made through 3rd party vendors or retailers must be returned to those retailers or vendors. Often 3rd party vendors will have different return or refund requirements. If you have a question about product quality, please contact us directly email@example.com with your question.
How to Return
To return an item, please contact us via email firstname.lastname@example.org or telephone 1-800-333-7414. Verbal confirmation by our staff is required prior to accepting a product return. Upon examination of the returned product, we reserve the right to decline the refund if we find that the product has been adulterated in any way or if we find that there is nothing wrong with the product.
Our products have a quality guarantee which means that all of our products must meet production quality standard as detemined by FDA cGMP 21 CFR 111 and 117. If you have any questions about this guarantee, or have a concern, question or feel that there is a quality problem with your product, please contact Olivia at email@example.com