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1. Vitamins and Minerals are
organic products that have inconsistencies in their physical makeup and
smell. A product is not defective nor is it eligible for return if an
individual no longer wants the product. All ingredients are clearly stated
on the product label. Please make sure to read each label clearly to be sure
that sensitivities do not exist to any of the ingredients. We do not accept
returns if the customer has failed to read product labels.
2. Opened or
expired items may not be returned.
3. Only
unopened products returned within 30 days are eligible for a refund. Products
returned after 30 days but within 90 days are subject to a 30% restocking
fee. No products are accepted for return after 90 days.
To return an
item, please contact us via email or telephone (see below). Verbal
confirmation by our staff is required prior to accepting a product return.
Upon examination of the returned product, we reserve the right to decline
the refund if we find that the product has been adulterated in any way or if
we find that there is nothing wrong with the product.
4. Our
products have a quality guarantee which means that all of our products must
meet our production quality standard. If you have any questions about this
guarantee, please contact Olivia at 510-352-3610 or email her
olivia@intensivenutrition.com
If you have
questions regarding our product return policy, please contact
customerservice@intensivenutrition.com
or 1-800-333-7414.
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