Customer Service
 
 
 
 
 
 
 
 

Contact Information
Placing an order, Order Information and Order Questions
Product Questions ("Ask Olivia")
Where Can I Purchase Your Products Locally?
Where are your products manufactured?
Discounts and Savings Programs
Wholesale and Professional Customers

 
 

Please contact us with any and all questions you may have. We welcome comments, feedback and suggestions for improvement.

 
Telephone (US & Canada): 1-800-333-7414 (M-F, 8:30-5:00pm PST)
Telephone (International): 510-632-2370
 
Fax: 510-632-2370
 
Mailing Address: 1972 Republic Avenue San Leandro, CA  94577
 

To place an order by telephone, please use our Toll-Free number 1-800-333-7414. By fax, dial 510-632-8561.

For questions about your order, including order status, shipping tracking number or other queries, please email us at this address: orders@intensivenutrition.com  We are also available by telephone to answer your order questions, M-F, 8:30-5:00pm PST, at our Toll-Free number 1-800-333-7414 or 510-632-2370. Inquiries are also welcome by fax: 510-632-8561.

All other order questions, shipping ETA, etc., are addressed on this page.

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Unlike other companies, all our client service representatives are capable of answering all your product questions on the phone. However, we have an excellent question/answer service available called "Ask Olivia." Olivia will answer all your product questions and as well, can help you design a supplement regiment that meets your needs for FREE. For more information on "Ask Olivia", click here, or click on the tab available on each page if you suddenly find yourself with a question. To find out more about Olivia and the service she can provide, click here.

We also have "pre-set" regimens available if you do not want to share your information with us (as always, please remember that we keep ALL information private and never share it with anyone).

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Intensive Nutrition products are primarily distributed through CAM Health Professionals and their respective offices. However, Intensive Nutrition products are available at select stores nationwide and several vendors internationally. Please click here for a complete list of our authorized retailers.

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Intensive Nutrition Incorporated manufactures 99.9% of its products in-house, in our San Leandro, CA facility (USA). We follow strict US Pharmacopeia guidelines and are in the process of implementing GMP protocols. The .1% of products that we do not manufacture in-house are sourced from domestic suppliers whose products we verify (their purity, etc.) with in-house testing. For more information about INI products, please visit the "about us" tab in the menu bar.

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Intensive Nutrition Incorporated appreciates customer patronage and we have several ways that customers can save on their supplement orders. We offer "new customer discounts," discounts for senior citizens (individuals at or over the age of 65), discounts for NutriMail (our email newsletter) members and a Preferred Member Discount program (frequent buyer program).

To read about our programs in detail, please visit our discounts page.

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Intensive Nutrition does not have a online order portal for wholesale ordering. Professional customers are of course welcome to order online to purchase products for their own personal use.

To set up a professional account, please contact our Customer Service department by telephone or fax. 1-800-333-7414 (510-632-2370) / Fax: 510-632-8561.

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HACKER SAFE certified sites prevent over 99.9% of hacker crime.  
 
 
 
 

Sakonnary "Saky" Meas has been with INI for over 20 years. She oversees customer relations and makes sure that all customer needs are met.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 © 2008 Intensive Nutrition Incorporated. All Rights Reserved. | Customer Service: 800-333-7414 | Int'l: 510-632-2370 | Fax:  510-632-8561 | FDA Disclaimer: Please Read | Privacy and our Customers
Intensive Nutrition Inc. Products are Manufactured in our facility located in San Leandro, California, USA